FAQ
we’ve compiled the most common questions below. if you can’t find what you’re looking for, feel free to contact us via email or live chat.
shipping & delivery
what are the shipping options and costs within the us? we offer the following shipping methods for all orders in the united states:
- express shipping (3-6 business days): $20
- free standard shipping (7-14 business days): $0
- free shipping (7-14 business days): $0
shipping fees are calculated at checkout based on the option you select. most orders are processed and shipped within 1-2 business days.
how long does delivery take?
- express: 3-6 business days after shipping
- standard / free shipping: 7-14 business days after shipping
times may vary slightly during busy periods or due to carrier delays.
do you ship internationally? at this time, we only ship within the united states.
products & features
what is a mini electric cooker? a mini electric cooker is a compact, portable appliance designed for quick and easy cooking. it includes mini rice cookers, mini hot pots, mini electric skillets, and mini slow cookers — perfect for small spaces and single servings.
are your mini electric cookers safe to use? yes. all our mini electric cookers come with built-in safety features such as automatic shut-off, overheat protection, and stable non-slip bases.
what can i cook with a mini electric cooker? you can cook rice, porridge, soup, hot pot, stir-fry, pasta, eggs, noodles, steamed vegetables, and many simple one-pot meals. exact functions depend on the model.
is it suitable for dorm rooms and small apartments? yes. our mini electric cookers are specially designed for limited counter space, dorm rooms, offices, rv living, and camping.
how do i clean the mini electric cooker? most models feature removable inner pots or non-stick surfaces that are easy to clean with mild soap and water. please refer to the product manual for specific cleaning instructions.
orders & returns
what is your return policy? we offer a 30-day return policy. if you’re not satisfied with your mini electric cooker, you may return it within 30 days of delivery for a full refund (original condition required, including all accessories and packaging). return shipping fees may apply unless the item is defective.
how do i return or exchange an item? contact our support team with your order number. we’ll provide instructions and a return shipping label if eligible.
do you offer warranty? yes. every mini electric cooker comes with at least a 1-year manufacturer warranty covering defects in materials and workmanship. check the product page for model-specific warranty details.
payment & security
what payment methods do you accept? we accept visa, mastercard, american express, paypal, apple pay, and google pay.
is shopping on your site secure? yes. we use 256-bit ssl encryption to protect all your information and transactions.
other questions
can i cancel my order? yes, you can cancel your order if it has not yet been shipped. please contact us as soon as possible.
do you offer bulk or wholesale pricing? yes, we welcome inquiries for bulk purchases, corporate gifting, or reselling. please contact us for special pricing.
still have questions? email us at support@pmlcargo.com or use the live chat. we aim to reply within 24 hours.